Google NewsWelcome to the Era of Bot-on-Bot AI Customer Service  The Wall Street JournalEurobites: Vodafone says Microsoft's AI is generating huge customer service benefits  Light ReadingLifeMiles Overhaul: Major Improvements To Refunds, Call Times, And Customer Service  View from the WingElevating Customer Service in the Supply Chain  Transport TopicsAmazon axes more than 100 customer service managers  FortuneParloa, a conversational AI platform for customer service, raises $66M  TechCrunchMicrosoft Copilot for Sales and Copilot for Service are now generally available  MicrosoftJamestown BPU Customer Service Closed On Memorial Day, Garbage Collection Postponed To Tuesday  WRFA JamestownVolvo Penta Program Bolsters Customer Service  Trade Only Today


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